Withdrawals Back to Your Wallet
When you want to pull funds out, head to the cashier and choose the withdrawal tab. Select the wallet — bKash, Nagad or Rocket — that you want the money returned to. Enter the amount in taka and submit the request. Before a withdrawal goes through, the account needs to be verified; if that step is already done, the request moves to
processing. We aim to keep the process clean and traceable, so every request gets a reference number you can quote to support if anything needs a follow-up.
- Open withdrawal tab — From the cashier screen, switch to the withdrawal tab. Your current withdrawable balance shows in taka before you enter an amount.
- Pick your payout wallet — Choose bKash, Nagad or Rocket. Enter the wallet number the funds should go to — double-check it before confirming.
- Verify if prompted — If your account verification is pending, the cashier will prompt you to complete it before the withdrawal processes. This protects your funds.
- Submit and track — Confirm the request. A reference number appears — save it. You can check the status in the transaction history tab at any time.