Who Can Hold an Account
Eligibility starts with where you are, not what you want. We open accounts for people who can lawfully take part in real-money play under the rules that apply to them, and we ask you to confirm that before your wallet goes live. If your region does
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not permit it, the account does not open. That is a hard stop, not a negotiation. Identity comes next. The name on the account has to match the name registered to your bKash, Nagad, Rocket or Upay wallet, and to any bank transfer you send. A
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mismatch is the most common reason a withdrawal stalls, so fix the spelling at signup rather than after a win. We may ask for a photo of your ID or a short selfie check before releasing funds, and that step exists to protect your balance. Conduct
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sits alongside it: one account per person, no shared logins, no third-party funding. Topping up from someone else's wallet breaks these terms and we close the account when we find it. Live casino chat is moderated too, and abuse ends access. Nothing here overrides your local
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law. Rules differ across regions and they change, so check what applies to you before you open an account or send money. When a term affects your balance, we put the change in writing and give notice first.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.