What We Collect and Why We Collect It
When you open an account with us, we collect the information you submit directly — your name, contact details, and the mobile wallet numbers you link for deposits via bKash, Nagad or Rocket. We also collect technical data your device sends automatically, such as your IP
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address, browser type and session timestamps. This data is used to verify your identity, process transactions, flag unusual account activity, and respond when you reach out to support. We do not sell your personal information to advertisers or unrelated third parties. We share data only with
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payment processors, fraud-prevention systems, and any authority legally required to receive it in your jurisdiction. If you use bKash or Nagad to fund your account, only the transaction reference and amount are logged — your full wallet PIN and bank credentials never pass through our system.
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Retention periods follow the requirements of applicable law in your region. You may request access to or deletion of your data at any time by contacting our support team directly. Availability of all services described here depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.